Sign up for Vic Alert

We’re all aware of the kinds of emergencies that can come our way in Victoria and elsewhere in British Columbia.

Vic-Alert is the City of Victoria’s free emergency notification service that informs you by text, phone and email of major emergencies or disasters that may impact you in Victoria. Vic-Alert is powered by Alertable, which is highly rated, made in Canada, and free for the public. It provides many  options to receive notifications including text, email, phone, mobile app, social media, home smart speaker, and more. You can personalize notifications by type and severity, and you can choose notifications for more than one location such as home and office. 

Unless you have subscribed to Vic-Alert since the transition to Alertable as of January 11, 2021, you are NOT an existing subscriber and will need to sign up again as a new subscriber.

For more information and to subscribe to Vic-Alert, visit:

On the same page there also are links to useful information about what to do in an emergency.

Victoria’s system, Vic-Alert, is different from the Provincial ‘Alert Ready’ system. Alert Ready is used only for Amber Alerts and tsunami warnings.

Provincial notifications are automatically sent to compatible smart phones and news/radio and do not require subscription. The City’s Vic-Alert system is used for a wider variety of hazards and includes geographically specific information which will only be sent to those subscribed to Vic-Alert. 

Don’t be unprepared — get as much information as you can!